Confirmed and Unconfirmed Appointments

If your appointment is confirmed at any time with one of our staff members, the below cancellation rules apply.

If your appointment is not confirmed prior to the booking time, you will be refunded fully.

Cancellation – 24 hour advance notice

Applies to only confirmed appointments.

We require at least  24 hour advance notice of cancellation to avoid cancellation fees. 

To cancel or reschedule , you must contact us:

1) Call us at 310-800-2981

2) Email us at info@revivaloasis.com

If you or part of your group cancels within the 24-hour advance period, they will be refunded but charged a $50 cancellation fee for individual appointments, and a $50 cancellation fee per person for group appointments.

Cancellation – within 2 hour advance notice and missed appointments

Missed appointments or cancellation notifications within 2 hours prior to appointment time are non-refundable.

If part of your group is present for the appointment:

a) and your group is 3 people or less, any missing person(s) will be charged fully
b) and your group is 4 people or more, any missing person(s) will be refunded their charges but will incur a $50 no-show fee per person.  (I.e. if 10 people book, and 5 people show, the 5 people will be charged fully, and the no-show 5 people will be refunded for their services and charged a $50 per person cancellation fee)

 

Revival Oasis may cancel any appointment.